Holger ImberyEnhancing Customer Connections: The Power of Preferred Agent Routing in Dynamics 365 Customer…In the dynamic world of omnichannel contact centers, the concept of preferred agent routing stands out as a cornerstone for delivering…4 min read·Apr 27, 2024----
Holger ImberyEnhancing Whiteboard Capabilities with CopilotIntroducing Copilot in Whiteboard — an innovative tool that revolutionizes how you create and collaborate on ideas and projects. Copilot…4 min read·Apr 20, 2024----
Holger ImberyStreamline Your Excel Work: Effective Data Management with CopilotCopilot for Microsoft 365 in Excel is designed to enhance productivity by assisting with data analysis, comprehension, and visualization…4 min read·Apr 13, 2024----
Holger ImberyImprove Your PowerPoint Slides with Creativity Tools from Microsoft 365 CopilotIn the current landscape of digital solutions, Copilot for Microsoft 365 emerges as a pivotal tool within Microsoft 365. This article…5 min read·Apr 6, 2024----
Holger ImberyKickstart Your Experience with Copilot in Microsoft Teams MeetingsDuring a meeting3 min read·Mar 29, 2024----
Holger ImberyUtilize CoPilot for Microsoft 365 to enhance the effectiveness of your emailMicrosoft Copilot for Microsoft 365 is an AI-powered tool that can improve email communication in many ways. Here are some methods to fully…5 min read·Mar 23, 2024----
Holger ImberyUsing Microsoft Copilot in WordCopilot in Word is a revolutionary tool that uses AI to assist you in writing any document. Whether you need to create a report, a blog…6 min read·Mar 16, 2024----
Holger ImberyEnjoy Copilot’s writing assistance anywhere in your browser at no extra chargeCopilot is an intelligent AI assistant that simplifies workflow and increases productivity. It helps you draft, edit, and polish your…2 min read·Mar 9, 2024----
Holger ImberyMicrosoft 365 (graph-grounded) Chat PromptsWriting good prompts can be straightforward, but following specific rules is essential. Please refer to an article on this blog about…4 min read·Mar 2, 2024----
Holger ImberyThe Evolution of Interaction: An Essay on Copilot (graph grounded) ChatIn technological advancements, the emergence of AI-driven chat interfaces represents a significant leap forward in human-computer…7 min read·Feb 25, 2024----
